Returns & refunds

Changed your mind? Let's make it simple.

At Culinvaro, we want every piece in your kitchen to feel exactly right. If something isn't working out, you can start a return on eligible items within your country's return window — counted from the day your order arrives.

Up to 120-day returns (US) Free returns in most regions Easy online process

By country

Your return window

Return windows are counted from the day your order is delivered. Tap a country for full details.

Don't see your country? Contact our support team and we'll confirm your return window.

The details

Return policy

Everything you need to know before you send something back. Tap a topic to expand.

Get started

Start an online return

Begin by contacting our support team. Once we've reviewed your request, we'll send a return authorization with step-by-step instructions. Pack your item(s) in the original box with enough cushioning to keep them safe in transit.

Step 1

Contact support with your order number and reason for return.

Step 2

Receive your return authorization and prepaid label (where eligible).

Step 3

Repack, attach the label, and drop off or schedule a pickup.

Did you purchase this item, or was it a gift?

Start your return

Depending on the reason for return, you may be responsible for return shipping — we'll always let you know up front.

Already returning?

Re-print a return label

Lost your label? Enter your details below to have it re-sent. Labels can be retrieved within 7 days of your return being processed.

Postal / ZIP code

Full name

Order number

Changed your mind? Let's make it simple.

Your return window

Return policy

Start an online return

Re-print a return label

Culinvaro — Returns Department